Frequently asked questions
The number of cameras depends on your property size and layout. For most standard homes, we recommend a minimum of 4-6 cameras covering key entry points (front door, back door, garage) and perimeter areas. During our free assessment, we'll help determine the optimal number and placement for complete coverage.
Indeed! All our camera systems include mobile app connectivity. You can view live footage, playback recordings, and receive motion alerts on your smartphone or tablet from anywhere where you have internet access. The mobile app is user-friendly and works on both Android and iOS devices.
Our systems can be equipped with backup power solutions to keep recording during load shedding or power failures. Depending on your needs, we offer UPS (Uninterruptible Power Supply) options that can keep your system running for several hours during outages.
Storage time depends on your recorder's hard drive capacity, number of cameras, and recording settings. Standard systems typically store 15-45 days of footage. We can customise your system with larger storage options if you need to retain footage for longer periods.
Yes, the outdoor cameras we install are IP67-rated, meaning they're protected against dust and can withstand heavy rain and extreme temperatures. They're specifically designed to handle South Africa's diverse weather conditions, from Highveld thunderstorms to coastal humidity.
Our cameras feature advanced infrared technology that provides clear images even in complete darkness.
Premium models offer colour night vision, allowing you to see important details like clothing colours and vehicle descriptions even after sunset.
Yes! Modern CCTV systems include smart detection features like motion detection, line crossing (when someone enters a defined area), and even face detection. You can customize which events trigger mobile alerts, so you're only notified about important security concerns.
While DIY installation is technically possible, professional installation ensures optimal camera placement, proper wiring, and correct system configuration. For a standard home system, our expert technicians typically complete installation in 1-2 days with minimal disruption to your household.
We recommend a professional maintenance check at least every 4-6 months. This includes cleaning camera lenses, checking connections, updating firmware, verifying recording settings, and ensuring remote access is functioning correctly. Regular maintenance significantly extends system lifespan and reliability.
Absolutely! Our CCTV systems can be configured to integrate with alarm systems, electric fencing, access control, and smart home features. We can design an integrated security solution where your cameras communicate with other security components for comprehensive protection.